All KSP products come with free shipping within the continental United States, excludes Alaska and Hawaii. We DO NOT ACCEPT PO.BOX shipping address. Orders placed in U.S. before 12:00 AM CST are typically shipped the following morning. Please note that shipments are not processed on Sunday mornings. Transit time is typically 1-5 days after dispatch.

Orders are shipped via ground transportation, typically through UPS or FedEx. Your items will be dispatched from the nearest warehouse. In some cases, due to packaging requirements or inventory distribution across warehouses, a single order may be delivered in multiple packages.

Tracking numbers will be sent to you by email. Sometimes, if your order ships in multiple packages, some tracking numbers may update later than others. You can check the latest status by logging into your account on our website, or feel free to contact us anytime for more information.

If you encounter any package or product damage, or if any parts are missing, please contact us as soon as possible. You can reach us through Support or at info@kspmotor.com. We may ask you to provide photos of the damaged packaging or all items you received.